A new way to check-in
1 min read 13 February 2023
We are making changes to the way we screen people coming onsite at Peter Mac.
From Tuesday 14 February, a new system will be in place that allows patients, visitors, carers and others to answer screening questions and have their temperature taken by a device similar to an iPad.
Director, Patient Access and Flow, Demi Diaz, said the change is designed to make this process faster while still ensuring we can manage the risk of infection for our patients, visitors and staff, particularly our immunocompromised patients.
“This new system replaces the Department of Health’s questionnaire and makes the check-in process more automated,” Demi said.
“All patients, visitors and carers will be able to access the new devices in the main foyer at Peter Mac in Parkville. Contractors and suppliers will also be required to check-in via the new system.
“There is no longer the need for patients, visitors and others to scan a QR code on arrival and we hope the new screens will get everyone moving more quickly.
“Visitors and patients to our sites are reminded to always wear a mask, maintain social distancing of 1.5 metres where possible and to follow the instructions of staff at all times,” she said.
Multiple language options are available for Culturally and Linguistically Diverse patients and visitors to complete the check-in process and concierge staff will be on hand at our Parkville, Box Hill and Sunshine campuses over the coming weeks to guide patients and visitors through the new system.
More information about visiting Peter Mac is available on our website.