Research ethics and governance complaints

Contact the Human Research Ethics and Governance (HREG) office to express any concerns regarding:

  • Any aspect of a research project carried out with/at Peter Mac
  • The ethical review of a research proposal by our Ethics Committee 

All complaints will be kept strictly confidential.

Please indicate if you wish to express your concerns only to the HREG or Ethics Committee Chair when you contact us. 

Patient complaints will not affect the quality of care and treatment that you receive from us. 

Research Complaint Contact

Human Research Ethics and Governance Office

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 
  • Ethics Phone: (03) 8559 7540 
  • Governance Phone: (03) 8559 7545

For further information regarding our process, please see: SOP003 Clinical Research Project Queries/Complaints.

Consumer Liaison 

If you are a patient, you can also contact the Consumer Liaison at the following: 

  • Phone: (03) 8559 7517
  • Email: [email protected]
  • Post: Consumer Liaison
    Peter MacCallum Cancer Centre
    305 Grattan Street
    Melbourne VIC 3000

Patient complaints that are not related to a research project should be directed to the Consumer Liaison: Feedback, rights and responsibilities.