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Support and Wellbeing

Peter Mac has a wellbeing approach to care. We base this on a fundamental belief that the best cancer care treats the person and the disease

The Peter Mac Wellbeing Centre 

The Wellbeing Centre is a welcoming and quiet space for patients, carers and visitors that is removed from the hustle and bustle of the hospital. A visit to the Wellbeing Centre gives you a moment to breathe and simply find some quiet time. While there you can enjoy the support and wellbeing facilities such as:

  • Complimentary tea, coffee and light refreshments 
  • Comfortable seating 
  • Family room 
  • Quiet spaces 
  • Sleep pods and recliner chairs that help you relax 
  • Computers, iPads and charging stations 
  • Books 
  • Outdoor garden space.

The Wellbeing Centre is also headquarters for the delivery of many patient and carer Wellbeing programs such as:

  • peer support services
  • education seminars and workshops
  • assistance with HealthHub sign up
  • and events and celebrations.

Patient and carer support service (PACS)

The Patient and Carer Support Service helps you to navigate Peter Mac and access information relating to your care. The service aims to solve minor problems before they become serious challenges and barriers.  

It provides a welcoming space for you to:   

  • Learn about and get help to access services 
  • Get support to sign up to the Health Hub patient portal app.  
  • Ask questions and raise your concerns  

The Patient and Carer Support Service is located at Level 2D of the Peter Mac Parkville site and is open on weekdays between 10am and 3pm You can also contact the service by email at This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a phone call.  

Anyone is welcome to visit or email and ask us a question.  

Support and wellbeing resources

Find out more about our support services, wellbeing  programs, volunteer services, and information about life after treatment. 

Support and wellbeing location

Or, you can come visit us on:

Level 1, 1C 
Peter MacCallum Cancer Centre 
305 Grattan Street 
Melbourne VIC 3000 

Opening times 

Monday - Friday 9:00am - 5:00pm (The Wellbeing Centre is closed on public holidays) 

Find out more about our opening hours over holiday periods.

Wellbeing Centre

What’s available 

We'd love to hear your feedback on our Support and Wellbeing services

Your feedback is very important to us and will help improve our services in the Wellbeing Centre. 

Please access the survey link and complete the anonymous survey 

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