You or your local doctor will need an up-to-date computer, iPad, tablet or smart phone. You'll also need to be able to access the internet. You should do so using the latest versions of the Chrome, Firefox or Microsoft Edge browser
To take part in a telehealth video call with us using your desktop or android device, you will need:
Find out if you are using the latest version of your browser.
Making a test call is an easy way to check if your computer and internet are good enough. You can do this any time. No one will pick up your call as it only tests your device.
To take part in a telehealth video call with us using your iPhone or iPad with Safari, you will need:
Find out if you are using the latest version of your browser.
Apple Safari - Version 12+ (MacOS, iOS)
We recommend a private, quiet room with plenty of light. We will be discussing your medical information. As a result, do not have your appointment in a public area like an open plan office or café. Sometimes it might be better for you to go to your local doctor. You can then include them in the telehealth consultation.